Cisco publishes a flow that uses an HTTP connector to make routing decisions and extract incident details through ServiceNow's REST APIs, separately from the OpenFrame agent connector.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center Flow Designer
- Subsystem
- connectors
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- HTTP Connector for ServiceNow — Cisco · tier 2 current vendor documentation · page summary
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up the Webex Contact Center connector for ServiceNow: source note wxcc-servicenow-setup-http-connector-servicenow. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-servicenow-setup-http-connector-servicenow
BibTeX
@misc{warmtransfer-claim-wxcc-servicenow-setup-http-connector-servicenow,
title = {Setting up the Webex Contact Center connector for ServiceNow: source note wxcc-servicenow-setup-http-connector-servicenow},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-servicenow-setup-http-connector-servicenow},
note = {Source note wxcc-servicenow-setup-http-connector-servicenow, checked 2026-09-30}
}