On a developer instance the connector is installed by downloading updateSet.xml from GitHub, then in All > Retrieved Update Sets choosing Import Update Set from XML, Preview Update Set and Commit Update Set.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center ServiceNow connector
- Subsystem
- installation
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Integrate Webex Contact Center with ServiceNow (Version 2-New) — Cisco Webex Help Center · tier 2 current vendor documentation · Install ServiceNow for developer instances, step 2
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up the Webex Contact Center connector for ServiceNow: source note wxcc-servicenow-setup-dev-update-set. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-servicenow-setup-dev-update-set
BibTeX
@misc{warmtransfer-claim-wxcc-servicenow-setup-dev-update-set,
title = {Setting up the Webex Contact Center connector for ServiceNow: source note wxcc-servicenow-setup-dev-update-set},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-servicenow-setup-dev-update-set},
note = {Source note wxcc-servicenow-setup-dev-update-set, checked 2026-09-30}
}