The customerTable property selects the table searched for customers: Users for ITSM or Contacts for CSM, with Users as the default.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center ServiceNow connector
Subsystem
screen pop
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up the Webex Contact Center connector for ServiceNow: source note wxcc-servicenow-setup-customer-table. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-servicenow-setup-customer-table

BibTeX

@misc{warmtransfer-claim-wxcc-servicenow-setup-customer-table,
  title  = {Setting up the Webex Contact Center connector for ServiceNow: source note wxcc-servicenow-setup-customer-table},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-servicenow-setup-customer-table},
  note   = {Source note wxcc-servicenow-setup-customer-table, checked 2026-09-30}
}

Read in context