The Webex CRM connectors repository also holds next-generation ServiceNow assets built on ServiceNow's Contact Center Integration Framework (CCIF), separate from the current CTI connector.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center ServiceNow CCIF connector
- Subsystem
- product direction
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- ServiceNow CCIF connector README — Webex (GitHub organisation webex) · tier 3 vendor-maintained repositories · README.md introduction
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up the Webex Contact Center connector for ServiceNow: source note wxcc-servicenow-setup-ccif-next-gen. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-servicenow-setup-ccif-next-gen
BibTeX
@misc{warmtransfer-claim-wxcc-servicenow-setup-ccif-next-gen,
title = {Setting up the Webex Contact Center connector for ServiceNow: source note wxcc-servicenow-setup-ccif-next-gen},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-servicenow-setup-ccif-next-gen},
note = {Source note wxcc-servicenow-setup-ccif-next-gen, checked 2026-09-30}
}