Agents edit editable CAD variable values in the Desktop text fields and must click Save for the change to be kept.
Checked 2026-10-02
After you edit the CAD variable values as required, click Save.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Agent Desktop CAD variables
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Manage your calls in Agent Desktop — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Edit CAD variables section
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center screen pops and empty CAD variables: source note wxcc-screen-pop-troubleshooting-cad-edit-save. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-screen-pop-troubleshooting-cad-edit-save
BibTeX
@misc{warmtransfer-claim-wxcc-screen-pop-troubleshooting-cad-edit-save,
title = {Troubleshooting Webex Contact Center screen pops and empty CAD variables: source note wxcc-screen-pop-troubleshooting-cad-edit-save},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-screen-pop-troubleshooting-cad-edit-save},
note = {Source note wxcc-screen-pop-troubleshooting-cad-edit-save, checked 2026-10-02}
}