The Auxiliary Information pane holds tabs including Contact History, Customer Journey Widget, Screen Pop and custom widgets, and its display position depends on the type of the active request.
Checked 2026-10-02
The display position of the auxiliary information pane depends on the type of the active request.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Agent Desktop
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Get started with Agent Desktop — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Auxiliary information pane
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center screen pops and empty CAD variables: source note wxcc-screen-pop-troubleshooting-aux-pane-tabs. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-screen-pop-troubleshooting-aux-pane-tabs
BibTeX
@misc{warmtransfer-claim-wxcc-screen-pop-troubleshooting-aux-pane-tabs,
title = {Troubleshooting Webex Contact Center screen pops and empty CAD variables: source note wxcc-screen-pop-troubleshooting-aux-pane-tabs},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-screen-pop-troubleshooting-aux-pane-tabs},
note = {Source note wxcc-screen-pop-troubleshooting-aux-pane-tabs, checked 2026-10-02}
}