The AgentAccepted event is triggered by the Queue To Agent activity when an agent answers an inbound call.
Checked 2026-10-02
The Queue To Agent activity triggers this event when an agent answers an inbound call
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer event flows
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Event flows
Cite this note
APA
WarmTransfer. (2026, October 2). Troubleshooting Webex Contact Center screen pops and empty CAD variables: source note wxcc-screen-pop-troubleshooting-agentaccepted-def. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-screen-pop-troubleshooting-agentaccepted-def
BibTeX
@misc{warmtransfer-claim-wxcc-screen-pop-troubleshooting-agentaccepted-def,
title = {Troubleshooting Webex Contact Center screen pops and empty CAD variables: source note wxcc-screen-pop-troubleshooting-agentaccepted-def},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-screen-pop-troubleshooting-agentaccepted-def},
note = {Source note wxcc-screen-pop-troubleshooting-agentaccepted-def, checked 2026-10-02}
}