Flow developers choose which system, global and local variables appear on the voice call request popover and the Interaction Control pane, set their display order, and customise the label shown on the Agent Desktop.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
Flow Designer variables
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up screen pops and CAD variables in Webex Contact Center: source note wxcc-screen-pop-setup-desktop-viewability-order. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-screen-pop-setup-desktop-viewability-order

BibTeX

@misc{warmtransfer-claim-wxcc-screen-pop-setup-desktop-viewability-order,
  title  = {Setting up screen pops and CAD variables in Webex Contact Center: source note wxcc-screen-pop-setup-desktop-viewability-order},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-screen-pop-setup-desktop-viewability-order},
  note   = {Source note wxcc-screen-pop-setup-desktop-viewability-order, checked 2026-09-30}
}

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