Cisco ships Salesforce Open CTI connector assets separately from Salesforce Service Cloud Voice assets.

Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center CRM connectors
Subsystem
scope
Deployment
multi-tenant
Region
not restricted
Release range
main branch as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up the Webex Contact Center connector for Salesforce: source note wxcc-salesforce-connector-setup-scv-separate. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-salesforce-connector-setup-scv-separate

BibTeX

@misc{warmtransfer-claim-wxcc-salesforce-connector-setup-scv-separate,
  title  = {Setting up the Webex Contact Center connector for Salesforce: source note wxcc-salesforce-connector-setup-scv-separate},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-salesforce-connector-setup-scv-separate},
  note   = {Source note wxcc-salesforce-connector-setup-scv-separate, checked 2026-09-30}
}

Read in context