Cisco states that when a subscription is purchased it creates, processes and stores the information in the United States regardless of the regional cloud the accounts are later provisioned in.
Checked 2026-09-05
Cisco creates, processes, and stores your information in the United States regardless of the subsequent provisioning of your accounts in a chosen regional cloud.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- retention deletion and data lifecycle
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Checked
- 2026-09-05
Sources
- Cisco Webex Contact Center Service Offer Disclosure — Cisco Systems, Inc. (Cisco Trust Portal) · tier 2 current vendor documentation · section 2b Storage and Processing, note after the data centre table
Cite this note
APA
WarmTransfer. (2026, September 5). Webex Contact Center recording and contact data retention: source note wxcc-ret-subscription-data-created-in-us. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-ret-subscription-data-created-in-us
BibTeX
@misc{warmtransfer-claim-wxcc-ret-subscription-data-created-in-us,
title = {Webex Contact Center recording and contact data retention: source note wxcc-ret-subscription-data-created-in-us},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-ret-subscription-data-created-in-us},
note = {Source note wxcc-ret-subscription-data-created-in-us, checked 2026-09-05}
}