Claim record · Webex Contact Center recording and contact data retention
The Webex Customer Experience service level agreement applies to orders placed on or after 31 July 2025 for Webex Contact Center ordered under a named part number, Webex Connect and Webex Campaign, and does not name Webex Contact Center Enterprise or Webex Engage.
fact · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- retention deletion and data lifecycle
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Webex Customer Experience Service Level Agreement and Service Level Objective — Cisco Systems, Inc. (Cisco Trust Portal) · tier 2 current vendor documentation · opening paragraph
Cite this claim
APA
WarmTransfer. (2026, September 5). Webex Contact Center recording and contact data retention: claim wxcc-ret-sla-scope-and-order-date. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-ret-sla-scope-and-order-date
BibTeX
@misc{warmtransfer-claim-wxcc-ret-sla-scope-and-order-date,
title = {Webex Contact Center recording and contact data retention: claim wxcc-ret-sla-scope-and-order-date},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-ret-sla-scope-and-order-date},
note = {Claim wxcc-ret-sla-scope-and-order-date, verified 2026-09-05}
}