Claim record · Webex Contact Center recording and contact data retention
The offer disclosure enumerates 6 circumstances in which cross-border transfers of personal data may still occur despite a data residency selection, including collaboration outside the region, technical support, optional functionality, registration on a Cisco platform, ordering information and mobile push notifications.
fact · verified 2026-09-05
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- retention deletion and data lifecycle
- Deployment
- cloud
- Region
- not restricted
- Release range
- current as of 2026-09-05
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-05
Sources
- Cisco Webex Contact Center Service Offer Disclosure — Cisco Systems, Inc. (Cisco Trust Portal) · tier 2 current vendor documentation · section 2b, paragraph beginning To facilitate certain operations
Cite this claim
APA
WarmTransfer. (2026, September 5). Webex Contact Center recording and contact data retention: claim wxcc-ret-six-cross-border-exceptions. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-ret-six-cross-border-exceptions
BibTeX
@misc{warmtransfer-claim-wxcc-ret-six-cross-border-exceptions,
title = {Webex Contact Center recording and contact data retention: claim wxcc-ret-six-cross-border-exceptions},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-ret-six-cross-border-exceptions},
note = {Claim wxcc-ret-six-cross-border-exceptions, verified 2026-09-05}
}