Source note · Troubleshooting missing Webex Contact Center recordings
Since August 2026, authorised admins can permanently delete eligible voice recordings and transcripts from individual interactions in Control Hub.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- interaction-history
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- from 2026-08-06
- Checked
- 2026-10-01
Sources
- What's new for administrators in Webex Contact Center — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · What's new for administrators, entry 'Permanent deletion of voice recordings and transcripts in Interaction History' (August 6, 2026)
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting missing Webex Contact Center recordings: source note wxcc-recording-troubleshooting-ih-permanent-delete-2026. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-recording-troubleshooting-ih-permanent-delete-2026
BibTeX
@misc{warmtransfer-claim-wxcc-recording-troubleshooting-ih-permanent-delete-2026,
title = {Troubleshooting missing Webex Contact Center recordings: source note wxcc-recording-troubleshooting-ih-permanent-delete-2026},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-recording-troubleshooting-ih-permanent-delete-2026},
note = {Source note wxcc-recording-troubleshooting-ih-permanent-delete-2026, checked 2026-10-01}
}