Source note · Setting up call recording in Webex Contact Center
The Flow Designer Recording Control activity is designed to be used with a Menu activity to capture the caller's recording consent before recording begins.
Checked 2026-09-30
designed to be used along with a Menu activity to capture recording consent from the caller
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Understand Routing and Queueing in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · section 'Recording Control'
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up call recording in Webex Contact Center: source note wxcc-recording-setup-rc-consent-menu. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-recording-setup-rc-consent-menu
BibTeX
@misc{warmtransfer-claim-wxcc-recording-setup-rc-consent-menu,
title = {Setting up call recording in Webex Contact Center: source note wxcc-recording-setup-rc-consent-menu},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-recording-setup-rc-consent-menu},
note = {Source note wxcc-recording-setup-rc-consent-menu, checked 2026-09-30}
}