Source note · Setting up call recording in Webex Contact Center
The Menu activity must store the caller's consent in a Boolean variable, which is the input to the Recording Control activity.
Checked 2026-09-30
The Menu IVR activity must capture the user's consent into a Boolean variable which will be assigned as input to Recording Control activity.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Understand Routing and Queueing in Webex Contact Center — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · section 'Recording Control'
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up call recording in Webex Contact Center: source note wxcc-recording-setup-rc-boolean-input. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-recording-setup-rc-boolean-input
BibTeX
@misc{warmtransfer-claim-wxcc-recording-setup-rc-boolean-input,
title = {Setting up call recording in Webex Contact Center: source note wxcc-recording-setup-rc-boolean-input},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-recording-setup-rc-boolean-input},
note = {Source note wxcc-recording-setup-rc-boolean-input, checked 2026-09-30}
}