Source note · Setting up call recording in Webex Contact Center
When Allow pause/resume for calls is on, the queue's Recording pause setting gives the number of seconds after which a paused recording resumes automatically.
Checked 2026-09-30
this setting specifies the time in seconds, after which the recording resumes automatically
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- queues
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Create queues and configure routing patterns — Cisco (Webex Help Center) · tier 2 current vendor documentation · Advanced Settings section, Recording pause setting row
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up call recording in Webex Contact Center: source note wxcc-recording-setup-queue-pause-seconds. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-recording-setup-queue-pause-seconds
BibTeX
@misc{warmtransfer-claim-wxcc-recording-setup-queue-pause-seconds,
title = {Setting up call recording in Webex Contact Center: source note wxcc-recording-setup-queue-pause-seconds},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-recording-setup-queue-pause-seconds},
note = {Source note wxcc-recording-setup-queue-pause-seconds, checked 2026-09-30}
}