Source note · Setting up call recording in Webex Contact Center
Queues are created and edited in Control Hub under Services > Contact Center > Customer experience > Queues, and the recording switches are in the queue's Advanced Settings section.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- queues
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Create queues and configure routing patterns — Cisco (Webex Help Center) · tier 2 current vendor documentation · procedure for creating a queue; Advanced Settings section
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up call recording in Webex Contact Center: source note wxcc-recording-setup-queue-menu-path. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-recording-setup-queue-menu-path
BibTeX
@misc{warmtransfer-claim-wxcc-recording-setup-queue-menu-path,
title = {Setting up call recording in Webex Contact Center: source note wxcc-recording-setup-queue-menu-path},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-recording-setup-queue-menu-path},
note = {Source note wxcc-recording-setup-queue-menu-path, checked 2026-09-30}
}