Source note · Setting up call recording in Webex Contact Center
A queue's Allow recording switch sets whether the system can record all calls for that queue.
Checked 2026-09-30
Turn ON or OFF the Allow recording switch to specify whether the system can record all the calls for this queue.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- queues
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Create queues and configure routing patterns — Cisco (Webex Help Center) · tier 2 current vendor documentation · Advanced Settings section, Allow recording row
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up call recording in Webex Contact Center: source note wxcc-recording-setup-queue-allow-recording. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-recording-setup-queue-allow-recording
BibTeX
@misc{warmtransfer-claim-wxcc-recording-setup-queue-allow-recording,
title = {Setting up call recording in Webex Contact Center: source note wxcc-recording-setup-queue-allow-recording},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-recording-setup-queue-allow-recording},
note = {Source note wxcc-recording-setup-queue-allow-recording, checked 2026-09-30}
}