Source note · Setting up call recording in Webex Contact Center
The Interactions View permission gives licensed administrators access to Interaction History, including audio playback and transcript viewing.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- interaction history
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Manage Interaction History — Cisco · tier 2 current vendor documentation · permissions section
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up call recording in Webex Contact Center: source note wxcc-recording-setup-ih-interactions-view. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-recording-setup-ih-interactions-view
BibTeX
@misc{warmtransfer-claim-wxcc-recording-setup-ih-interactions-view,
title = {Setting up call recording in Webex Contact Center: source note wxcc-recording-setup-ih-interactions-view},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-recording-setup-ih-interactions-view},
note = {Source note wxcc-recording-setup-ih-interactions-view, checked 2026-09-30}
}