Source note · Setting up call recording in Webex Contact Center
Interaction History can be filtered by agent, site, queue, team, wrap-up code, interaction ID, ANI, DNIS, transfers and recording status.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- interaction history
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Manage Interaction History — Cisco · tier 2 current vendor documentation · search and filter section
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up call recording in Webex Contact Center: source note wxcc-recording-setup-ih-filters. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-recording-setup-ih-filters
BibTeX
@misc{warmtransfer-claim-wxcc-recording-setup-ih-filters,
title = {Setting up call recording in Webex Contact Center: source note wxcc-recording-setup-ih-filters},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-recording-setup-ih-filters},
note = {Source note wxcc-recording-setup-ih-filters, checked 2026-09-30}
}