Source note · Setting up call recording in Webex Contact Center
In Agent Desktop, an agent on a recorded call clicks Pause Recording to pause it and Resume Recording to resume it manually.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center Agent Desktop
- Subsystem
- agent desktop
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Manage your calls in Agent Desktop — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · section 'Record a call'
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up call recording in Webex Contact Center: source note wxcc-recording-setup-desktop-pause-buttons. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-recording-setup-desktop-pause-buttons
BibTeX
@misc{warmtransfer-claim-wxcc-recording-setup-desktop-pause-buttons,
title = {Setting up call recording in Webex Contact Center: source note wxcc-recording-setup-desktop-pause-buttons},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-recording-setup-desktop-pause-buttons},
note = {Source note wxcc-recording-setup-desktop-pause-buttons, checked 2026-09-30}
}