Cisco's stock report documentation names no dedicated measure for flow-driven overflow from one queue to another, so overflow volume has to be derived, for example from per-queue records.

inferred · Checked 2026-10-01

Vendor
Cisco
Product
Webex Contact Center
Subsystem
analyzer
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-01
Status
inferred
Checked
2026-10-01

Sources

Cite this note

APA

WarmTransfer. (2026, October 1). Setting up queue overflow and distribution groups in Webex Contact Center: source note wxcc-queue-overflow-setup-inf-no-overflow-measure. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-queue-overflow-setup-inf-no-overflow-measure

BibTeX

@misc{warmtransfer-claim-wxcc-queue-overflow-setup-inf-no-overflow-measure,
  title  = {Setting up queue overflow and distribution groups in Webex Contact Center: source note wxcc-queue-overflow-setup-inf-no-overflow-measure},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-queue-overflow-setup-inf-no-overflow-measure},
  note   = {Source note wxcc-queue-overflow-setup-inf-no-overflow-measure, checked 2026-10-01}
}

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