The Contact Details in Queue stock report includes Avg Queue Wait Time, Longest Contact's Total Queue Duration and # Abandoned Contacts.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- analyzer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Webex Contact Center Analyzer Stock Reports — Cisco Systems (help.webex.com) · tier 2 current vendor documentation · Contact Center Overview, Contact Details in Queue
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up queue overflow and distribution groups in Webex Contact Center: source note wxcc-queue-overflow-setup-an-contact-details. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-queue-overflow-setup-an-contact-details
BibTeX
@misc{warmtransfer-claim-wxcc-queue-overflow-setup-an-contact-details,
title = {Setting up queue overflow and distribution groups in Webex Contact Center: source note wxcc-queue-overflow-setup-an-contact-details},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-queue-overflow-setup-an-contact-details},
note = {Source note wxcc-queue-overflow-setup-an-contact-details, checked 2026-10-01}
}