The Agent Details stock report counts the number of times an agent requeued an inbound call (Agent Transfer To Queue Request Count).
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- analyzer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Webex Contact Center Analyzer Stock Reports — Cisco Systems (help.webex.com) · tier 2 current vendor documentation · Agent Details report measures
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up queue overflow and distribution groups in Webex Contact Center: source note wxcc-queue-overflow-setup-an-agent-requeue. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-queue-overflow-setup-an-agent-requeue
BibTeX
@misc{warmtransfer-claim-wxcc-queue-overflow-setup-an-agent-requeue,
title = {Setting up queue overflow and distribution groups in Webex Contact Center: source note wxcc-queue-overflow-setup-an-agent-requeue},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-queue-overflow-setup-an-agent-requeue},
note = {Source note wxcc-queue-overflow-setup-an-agent-requeue, checked 2026-10-01}
}