A Webex Contact Center connector, used to call Contact Center APIs from a flow, is created in Control Hub under Services > Contact Center > Tenant Settings > Integrations > Connectors, from the Webex Contact Center card, with a unique name and an authorisation checkbox.
Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- integrations
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Create Webex Contact Center HTTP connector — Cisco · tier 2 current vendor documentation · Create Webex Contact Center HTTP connector, procedure steps 1-7
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up last agent and preferred agent routing in Webex Contact Center: source note wxcc-preferred-agent-routing-setup-wxcc-connector-path. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-preferred-agent-routing-setup-wxcc-connector-path
BibTeX
@misc{warmtransfer-claim-wxcc-preferred-agent-routing-setup-wxcc-connector-path,
title = {Setting up last agent and preferred agent routing in Webex Contact Center: source note wxcc-preferred-agent-routing-setup-wxcc-connector-path},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-preferred-agent-routing-setup-wxcc-connector-path},
note = {Source note wxcc-preferred-agent-routing-setup-wxcc-connector-path, checked 2026-10-01}
}