The connector article describes Read-Only as GET-only and does not say which access level the Search API needs. A Search call sent as POST may therefore need a Read-Write connector; test this before relying on Read-Only.
inferred · Checked 2026-10-01
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- integrations
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Status
- inferred
- Checked
- 2026-10-01
Sources
- Create Webex Contact Center HTTP connector — Cisco · tier 2 current vendor documentation · Create Webex Contact Center HTTP connector, access options
Cite this note
APA
WarmTransfer. (2026, October 1). Setting up last agent and preferred agent routing in Webex Contact Center: source note wxcc-preferred-agent-routing-setup-connector-access-inference. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-preferred-agent-routing-setup-connector-access-inference
BibTeX
@misc{warmtransfer-claim-wxcc-preferred-agent-routing-setup-connector-access-inference,
title = {Setting up last agent and preferred agent routing in Webex Contact Center: source note wxcc-preferred-agent-routing-setup-connector-access-inference},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-preferred-agent-routing-setup-connector-access-inference},
note = {Source note wxcc-preferred-agent-routing-setup-connector-access-inference, checked 2026-10-01}
}