Source note · Setting up post-call surveys in Webex Contact Center
A help article last updated 2024-09-08 describes a Webex Experience Management connector, set up under Tenant Settings > Integrations > Connectors with the username and API key of a Webex Experience Management service account and limited to one per organization, as the prerequisite for the original Feedback activity.
Checked 2026-09-30
You can add only one Webex Experience Management connector for your organization.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Integrations / connectors
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- legacy; article last updated 2024-09-08
- Checked
- 2026-09-30
Sources
- Set up the Webex Experience Management connector — Cisco (Webex Help Center) · tier 2 current vendor documentation · Prerequisites; configuration steps; limitation; next steps
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-wxm-connector-legacy. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-wxm-connector-legacy
BibTeX
@misc{warmtransfer-claim-wxcc-post-call-survey-setup-wxm-connector-legacy,
title = {Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-wxm-connector-legacy},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-wxm-connector-legacy},
note = {Source note wxcc-post-call-survey-setup-wxm-connector-legacy, checked 2026-09-30}
}