Source note · Setting up post-call surveys in Webex Contact Center
In Webex Connect the Surveys node is available by default to every tenant linked to Webex Contact Center, and it offers a prepopulated list of the questionnaires marked as digital surveys in Control Hub.
Checked 2026-09-30
The Surveys node is available by default for all WXCC-linked tenants
- Vendor
- Cisco
- Product
- Webex Connect
- Subsystem
- Flow Builder
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Experience Management - Configure surveys for IVR and Digital Channels for Webex Contact Center — Cisco (Webex Help Center) · tier 2 current vendor documentation · Configure digital channel surveys in Webex Connect
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-surveys-node-default. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-surveys-node-default
BibTeX
@misc{warmtransfer-claim-wxcc-post-call-survey-setup-surveys-node-default,
title = {Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-surveys-node-default},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-surveys-node-default},
note = {Source note wxcc-post-call-survey-setup-surveys-node-default, checked 2026-09-30}
}