Source note · Setting up post-call surveys in Webex Contact Center

A survey is edited by clicking it in Contact Center > Customer Experience > Surveys, changing it and clicking Next then Save, and is deleted with the delete icon beside it followed by confirming Yes.

Checked 2026-09-30

Vendor: Cisco
Product: Webex Contact Center
Subsystem: Control Hub surveys
Deployment: multi-tenant
Region: not restricted
Release range: current as of 2026-09-30
Checked: 2026-09-30

Sources

Experience Management - Configure surveys for IVR and Digital Channels for Webex Contact Center — Cisco (Webex Help Center) · tier 2 current vendor documentation · Edit a survey; Delete a survey

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-survey-edit-delete. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-survey-edit-delete

BibTeX

@misc{warmtransfer-claim-wxcc-post-call-survey-setup-survey-edit-delete,
  title  = {Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-survey-edit-delete},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-survey-edit-delete},
  note   = {Source note wxcc-post-call-survey-setup-survey-edit-delete, checked 2026-09-30}
}

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