Source note · Setting up post-call surveys in Webex Contact Center
Surveys are created in Control Hub under Contact Center > Customer Experience > Surveys by clicking Create new survey and choosing IVR surveys or Digital surveys.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Control Hub surveys
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Experience Management - Configure surveys for IVR and Digital Channels for Webex Contact Center — Cisco (Webex Help Center) · tier 2 current vendor documentation · Create an IVR survey steps 1-3; Create a digital channel survey steps 1-3
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-survey-builder-path. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-survey-builder-path
BibTeX
@misc{warmtransfer-claim-wxcc-post-call-survey-setup-survey-builder-path,
title = {Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-survey-builder-path},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-survey-builder-path},
note = {Source note wxcc-post-call-survey-setup-survey-builder-path, checked 2026-09-30}
}