Source note · Setting up post-call surveys in Webex Contact Center
Webex Contact Center retains survey data for 400 days and then deletes it.
Checked 2026-09-30
The system retains the survey data for 400 days, after which it is deleted.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Experience Management surveys
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Experience Management - Configure surveys for IVR and Digital Channels for Webex Contact Center — Cisco (Webex Help Center) · tier 2 current vendor documentation · Overview, data retention sentence
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-retention-400-days. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-retention-400-days
BibTeX
@misc{warmtransfer-claim-wxcc-post-call-survey-setup-retention-400-days,
title = {Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-retention-400-days},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-retention-400-days},
note = {Source note wxcc-post-call-survey-setup-retention-400-days, checked 2026-09-30}
}