Source note · Setting up post-call surveys in Webex Contact Center
IVR survey results from Feedback V2 are reported in Analyzer in the Inline IVR Post Call Survey Statistics Report and the Post Call Survey Statistics Report.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Analyzer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Experience Management - Configure surveys for IVR and Digital Channels for Webex Contact Center — Cisco (Webex Help Center) · tier 2 current vendor documentation · Configure Feedback V2 activity, reporting paragraph
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-ivr-reports-named. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-ivr-reports-named
BibTeX
@misc{warmtransfer-claim-wxcc-post-call-survey-setup-ivr-reports-named,
title = {Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-ivr-reports-named},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-ivr-reports-named},
note = {Source note wxcc-post-call-survey-setup-ivr-reports-named, checked 2026-09-30}
}