Source note · Setting up post-call surveys in Webex Contact Center
The caller answers a Feedback V2 survey on the phone keypad, and a partial survey response is captured if the caller times out or gives invalid input.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Experience Management - Configure surveys for IVR and Digital Channels for Webex Contact Center — Cisco (Webex Help Center) · tier 2 current vendor documentation · Configure Feedback V2 activity, description paragraph
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-fv2-partial. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-fv2-partial
BibTeX
@misc{warmtransfer-claim-wxcc-post-call-survey-setup-fv2-partial,
title = {Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-fv2-partial},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-fv2-partial},
note = {Source note wxcc-post-call-survey-setup-fv2-partial, checked 2026-09-30}
}