Source note · Setting up post-call surveys in Webex Contact Center
Event flows run asynchronously to the main flow, and the moment the system triggers an event flow cannot be predicted.
Checked 2026-09-30
Event flows are asynchronous to the main flow. You can't predict when the system triggers an event flow.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Event flows, note on asynchronous execution
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-event-flows-async. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-event-flows-async
BibTeX
@misc{warmtransfer-claim-wxcc-post-call-survey-setup-event-flows-async,
title = {Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-event-flows-async},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-event-flows-async},
note = {Source note wxcc-post-call-survey-setup-event-flows-async, checked 2026-09-30}
}