Source note · Setting up post-call surveys in Webex Contact Center
In a digital survey English is the default language and must be completed first; translations are entered manually because auto-translation is not supported, and a selected language with no translation falls back to the English version.
Checked 2026-09-30
If a translation for a selected language is not provided, the survey will default to the English version
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Control Hub surveys
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Experience Management - Configure surveys for IVR and Digital Channels for Webex Contact Center — Cisco (Webex Help Center) · tier 2 current vendor documentation · Create a digital channel survey, language requirements
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-digital-english-first. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-digital-english-first
BibTeX
@misc{warmtransfer-claim-wxcc-post-call-survey-setup-digital-english-first,
title = {Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-digital-english-first},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-digital-english-first},
note = {Source note wxcc-post-call-survey-setup-digital-english-first, checked 2026-09-30}
}