Source note · Setting up post-call surveys in Webex Contact Center
The AgentDisconnected event fires when the agent disconnects from a live call, including when the last agent disconnects and leaves the customer alone on the line.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Flow Designer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Build and manage flows with Flow Designer — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · Event handlers, AgentDisconnected (section not reached by the fetch; text seen in a search snippet)
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-agentdisc-trigger. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-agentdisc-trigger
BibTeX
@misc{warmtransfer-claim-wxcc-post-call-survey-setup-agentdisc-trigger,
title = {Setting up post-call surveys in Webex Contact Center: source note wxcc-post-call-survey-setup-agentdisc-trigger},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-post-call-survey-setup-agentdisc-trigger},
note = {Source note wxcc-post-call-survey-setup-agentdisc-trigger, checked 2026-09-30}
}