Partner administrators who reach a customer only through a Partner Hub customer group get Webex Suite access but no Webex Contact Center access unless they are also directly assigned to that customer.

Checked 2026-10-02

Vendor
Cisco
Product
Webex Partner Hub
Subsystem
customer-groups
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Webex Contact Center provisioning through Partner Hub: source note wxcc-partner-hub-provisioning-groups-no-cc-without-direct. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-partner-hub-provisioning-groups-no-cc-without-direct

BibTeX

@misc{warmtransfer-claim-wxcc-partner-hub-provisioning-groups-no-cc-without-direct,
  title  = {Webex Contact Center provisioning through Partner Hub: source note wxcc-partner-hub-provisioning-groups-no-cc-without-direct},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-partner-hub-provisioning-groups-no-cc-without-direct},
  note   = {Source note wxcc-partner-hub-provisioning-groups-no-cc-without-direct, checked 2026-10-02}
}

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