Source note · Troubleshooting Webex Contact Center outdial
The current desktop profile article names the control for manual dialing 'Dial Pad': toggling it on allows agents to dial manually using the dial pad.
disputed · Checked 2026-09-30
Toggle Dial Pad to allow agents to dial manually using the dial pad.
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- Desktop profile
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- article dated 2026-09-03
- Status
- disputed
- Checked
- 2026-09-30
Sources
- Manage desktop profiles — Cisco Systems, Inc. (Webex Help Center) · tier 2 current vendor documentation · desktop profile Voice settings, 'Dial Pad' toggle
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting Webex Contact Center outdial: source note wxcc-outdial-troubleshooting-profile-dial-pad. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outdial-troubleshooting-profile-dial-pad
BibTeX
@misc{warmtransfer-claim-wxcc-outdial-troubleshooting-profile-dial-pad,
title = {Troubleshooting Webex Contact Center outdial: source note wxcc-outdial-troubleshooting-profile-dial-pad},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-outdial-troubleshooting-profile-dial-pad},
note = {Source note wxcc-outdial-troubleshooting-profile-dial-pad, checked 2026-09-30}
}