In India deployments, when an outdial call is rejected for policy reasons the agent sees a Policy Error.

Checked 2026-09-30

If an outdial call is rejected, the agent sees a Policy Error
Vendor
Cisco
Product
Webex Contact Center
Subsystem
India PSTN compliance
Deployment
multi-tenant
Region
india
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Troubleshooting Webex Contact Center outdial: source note wxcc-outdial-troubleshooting-india-policy-error. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outdial-troubleshooting-india-policy-error

BibTeX

@misc{warmtransfer-claim-wxcc-outdial-troubleshooting-india-policy-error,
  title  = {Troubleshooting Webex Contact Center outdial: source note wxcc-outdial-troubleshooting-india-policy-error},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-outdial-troubleshooting-india-policy-error},
  note   = {Source note wxcc-outdial-troubleshooting-india-policy-error, checked 2026-09-30}
}

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