Source note · Setting up outbound campaigns in Webex Contact Center
A contact's timezone can be set manually at campaign creation or derived from the contact list by US/Canada telephone area code or by US ZIP code, and ZIP codes must be mapped as String to keep leading zeros.
Checked 2026-09-30 · superseded by wxcc-outbound-campaign-setup-tz-more-countries
- Vendor
- Cisco
- Product
- Webex Campaign Management for Webex Contact Center
- Subsystem
- contact lists
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Field mappings — Cisco Webex Campaign · tier 2 current vendor documentation · Field mappings - timezone derivation
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-tz-derivation. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-tz-derivation
BibTeX
@misc{warmtransfer-claim-wxcc-outbound-campaign-setup-tz-derivation,
title = {Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-tz-derivation},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-tz-derivation},
note = {Source note wxcc-outbound-campaign-setup-tz-derivation, checked 2026-09-30}
}