When no live sales representative is available within two seconds of the greeting, the telemarketer must play a prerecorded identification and opt-out message and provide an automated voice or key-press opt-out mechanism that records the number to the seller's do-not-call list and ends the call.

Checked 2026-09-30

Vendor
not restricted
Product
not restricted
Subsystem
US telemarketing regulation
Deployment
multi-tenant
Region
us
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-tcpa-abandon-message. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-tcpa-abandon-message

BibTeX

@misc{warmtransfer-claim-wxcc-outbound-campaign-setup-tcpa-abandon-message,
  title  = {Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-tcpa-abandon-message},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-tcpa-abandon-message},
  note   = {Source note wxcc-outbound-campaign-setup-tcpa-abandon-message, checked 2026-09-30}
}

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