Source note · Setting up outbound campaigns in Webex Contact Center
US rules prohibit abandoning more than 3% of live-answered telemarketing calls, measured over each 30-day period of a single calling campaign; a call is abandoned if not connected to a live sales representative within two seconds of the called person's completed greeting.
Checked 2026-09-30
as measured over a 30-day period for a single calling campaign
- Vendor
- not restricted
- Product
- not restricted
- Subsystem
- US telemarketing regulation
- Deployment
- multi-tenant
- Region
- us
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- 47 CFR § 64.1200 - Delivery restrictions — Legal Information Institute, Cornell Law School (reproducing the eCFR) · tier 1 standards and regulators · 47 CFR 64.1200(a)(7)
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-tcpa-abandon-3pct. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-tcpa-abandon-3pct
BibTeX
@misc{warmtransfer-claim-wxcc-outbound-campaign-setup-tcpa-abandon-3pct,
title = {Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-tcpa-abandon-3pct},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-tcpa-abandon-3pct},
note = {Source note wxcc-outbound-campaign-setup-tcpa-abandon-3pct, checked 2026-09-30}
}