Source note · Setting up outbound campaigns in Webex Contact Center
Contact selection filters are optional; without them contacts are picked first-in first-out, and a filter (named conditions joined by AND/OR) applies to fresh contacts appended to a list and to retry records by outcome.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Campaign Management for Webex Contact Center
- Subsystem
- contact lists
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Contact selection filters — Cisco Webex Campaign · tier 2 current vendor documentation · Contact selection filters - overview; application timing; configuration
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-selection-filters. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-selection-filters
BibTeX
@misc{warmtransfer-claim-wxcc-outbound-campaign-setup-selection-filters,
title = {Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-selection-filters},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-selection-filters},
note = {Source note wxcc-outbound-campaign-setup-selection-filters, checked 2026-09-30}
}