Source note · Setting up outbound campaigns in Webex Contact Center
Webex Campaign Management users are managed in Control Hub and provisioned just in time at first login into one of four roles (ReadOnly or ManageCampaigns, each with or without PII visibility), mapped from their Control Hub Contact Center admin role and license and re-synced when that changes.
Checked 2026-09-30
- Vendor
- Cisco
- Product
- Webex Campaign Management for Webex Contact Center
- Subsystem
- access control
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Users and roles — Cisco Webex Campaign · tier 2 current vendor documentation · Users and roles - access and role list
Cite this note
APA
WarmTransfer. (2026, September 30). Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-roles-jit. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-roles-jit
BibTeX
@misc{warmtransfer-claim-wxcc-outbound-campaign-setup-roles-jit,
title = {Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-roles-jit},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-roles-jit},
note = {Source note wxcc-outbound-campaign-setup-roles-jit, checked 2026-09-30}
}