Because the native prerequisites page names only a valid Webex Contact Center license while the Cisco help article requires a premium agent license plus the Campaign Manager SKU, a buyer should plan for both the premium agent licence and the Campaign Manager SKU until Cisco states otherwise.

inferred · Checked 2026-09-30

Vendor
Cisco
Product
Webex Contact Center
Subsystem
licensing
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-30
Status
inferred
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-license-scope-inference. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-license-scope-inference

BibTeX

@misc{warmtransfer-claim-wxcc-outbound-campaign-setup-license-scope-inference,
  title  = {Setting up outbound campaigns in Webex Contact Center: source note wxcc-outbound-campaign-setup-license-scope-inference},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-outbound-campaign-setup-license-scope-inference},
  note   = {Source note wxcc-outbound-campaign-setup-license-scope-inference, checked 2026-09-30}
}

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