Cisco's WebRTC guidance includes configuring browser and Windows notification and Do Not Disturb settings in Chrome, Edge and Firefox so that agents reliably get notified of incoming calls.

Checked 2026-10-02

Vendor
Cisco
Product
Webex Contact Center
Subsystem
webrtc-voice
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Webex Contact Center network and browser requirements for agents: source note wxcc-network-requirements-webrtc-notifications. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-network-requirements-webrtc-notifications

BibTeX

@misc{warmtransfer-claim-wxcc-network-requirements-webrtc-notifications,
  title  = {Webex Contact Center network and browser requirements for agents: source note wxcc-network-requirements-webrtc-notifications},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/wxcc-network-requirements-webrtc-notifications},
  note   = {Source note wxcc-network-requirements-webrtc-notifications, checked 2026-10-02}
}

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