For all Webex voice and video media streams, Cisco prefers and strongly recommends UDP as the transport, because TCP retransmission and buffering add latency and jitter.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex App
- Subsystem
- media-transport
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Network Requirements for Webex Services — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · section 'Disadvantages of using TCP as a media transport protocol'
Cite this note
APA
WarmTransfer. (2026, October 2). Webex Contact Center network and browser requirements for agents: source note wxcc-network-requirements-webex-udp-preferred. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-network-requirements-webex-udp-preferred
BibTeX
@misc{warmtransfer-claim-wxcc-network-requirements-webex-udp-preferred,
title = {Webex Contact Center network and browser requirements for agents: source note wxcc-network-requirements-webex-udp-preferred},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-network-requirements-webex-udp-preferred},
note = {Source note wxcc-network-requirements-webex-udp-preferred, checked 2026-10-02}
}