When Webex apps fall back to TLS for media with a proxy configured, the media is routed through the proxy, which Cisco warns can create bandwidth bottlenecks and packet loss.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex App
- Subsystem
- proxy
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Network Requirements for Webex Services — Cisco Systems, Inc. (help.webex.com) · tier 2 current vendor documentation · section 'Disadvantages of using TLS as a media transport protocol'
Cite this note
APA
WarmTransfer. (2026, October 2). Webex Contact Center network and browser requirements for agents: source note wxcc-network-requirements-tls-media-via-proxy. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-network-requirements-tls-media-via-proxy
BibTeX
@misc{warmtransfer-claim-wxcc-network-requirements-tls-media-via-proxy,
title = {Webex Contact Center network and browser requirements for agents: source note wxcc-network-requirements-tls-media-via-proxy},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-network-requirements-tls-media-via-proxy},
note = {Source note wxcc-network-requirements-tls-media-via-proxy, checked 2026-10-02}
}