Cisco instructs administrators to add the domains listed under Domain access for desktop to the firewall or VPN allowed list so that the Webex Contact Center Desktop responds as expected on their network.
Checked 2026-10-02
To ensure that the Desktop responds as expected on your network, add the following domains to the Firewall/VPN (Virtual Private Network) allowed list
- Vendor
- Cisco
- Product
- Webex Contact Center
- Subsystem
- agent-desktop-network
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Webex Contact Center network connectivity requirements — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · section 'Domain access for desktop', introductory sentence
Cite this note
APA
WarmTransfer. (2026, October 2). Webex Contact Center network and browser requirements for agents: source note wxcc-network-requirements-desktop-domain-allowlist. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-network-requirements-desktop-domain-allowlist
BibTeX
@misc{warmtransfer-claim-wxcc-network-requirements-desktop-domain-allowlist,
title = {Webex Contact Center network and browser requirements for agents: source note wxcc-network-requirements-desktop-domain-allowlist},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-network-requirements-desktop-domain-allowlist},
note = {Source note wxcc-network-requirements-desktop-domain-allowlist, checked 2026-10-02}
}