The CScan Advanced diagnostic test adds download and upload packet loss and jitter to the Basic test results, and it needs access to the PC speaker and microphone.
Checked 2026-10-02
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- network-readiness
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-02
- Checked
- 2026-10-02
Sources
- Use CScan to test Webex Calling network quality — Cisco Systems (Webex Help Center) · tier 2 current vendor documentation · section 'Advanced diagnostic test'
Cite this note
APA
WarmTransfer. (2026, October 2). Webex Contact Center network and browser requirements for agents: source note wxcc-network-requirements-cscan-advanced-test. WarmTransfer. https://warmtransfer.net/knowledge/claims/wxcc-network-requirements-cscan-advanced-test
BibTeX
@misc{warmtransfer-claim-wxcc-network-requirements-cscan-advanced-test,
title = {Webex Contact Center network and browser requirements for agents: source note wxcc-network-requirements-cscan-advanced-test},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/wxcc-network-requirements-cscan-advanced-test},
note = {Source note wxcc-network-requirements-cscan-advanced-test, checked 2026-10-02}
}